Terms & Conditions


CFHMF LLC
Last Updated: March 03, 2025

 

 

1. Acceptance of Terms

 

By downloading, installing, or using the Nana, Love is Served app ("App"), you agree to be bound by these Terms & Conditions ("Terms") set by CFHMF LLC ("we," "us," or "our"). If you do not agree, do not use the App.

 

 

2. Description of Service


Nana, Love is Served connects users ("Enjoyers") with home cooks ("Nurturers") to order and deliver home-cooked meals. We facilitate the platform for these transactions but do not prepare, package, or deliver the meals ourselves. We are not responsible for the quality, safety, legality, or delivery of meals prepared by Nurturers.

 

 

3. Eligibility


You must be at least 18 years old to use the App. By using the App, you represent that you meet this age requirement and have the legal capacity to enter into these Terms.

 

 

4. User Accounts

  • You must create an account to use the App, providing accurate and complete information.

  • You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

  • Notify us immediately of any unauthorized use at app@thenana.app.

 

5. Ordering and Payments

  • Enjoyers place orders through the App, paying the listed price per meal.

  • Payments are processed via third-party payment providers; you agree to their terms.

 

6. User Conduct

  • Do not use the App for illegal activities, harassment, or to transmit harmful content.

  • Enjoyers must not misuse meals (e.g., resell without permission).

  • Nurturers must comply with food safety standards and local regulations.

 

7. Food Safety and Liability

  • Nurturers are solely responsible for ensuring that meals meet all applicable food safety, hygiene, and quality standards. By using the App, you understand and agree that all food-related services are provided by independent Nurturers, not by CFHMF LLC.

  • We are not liable for any food-related incidents, including but not limited to health issues, allergic reactions, contamination, or damages resulting from meals ordered through the App. The responsibility for food safety and compliance lies entirely with the individual Nurturer.

  • Enjoyers assume all risks related to food consumption.

 

8. Intellectual Property

  • All content, trademarks, and logos in the App (e.g., "Nana, Love is Served") are owned by CFHMF LLC or our licensors.

  • You may not copy, modify, or distribute our content without written permission.

 

9. Termination

  • We may suspend or terminate your account for violating these Terms, with or without notice.

  • You may terminate your account by contacting app@thenana.app.

 

10. Limitation of Liability

  • The App is provided "as is" without warranties of any kind.

  • We are not liable for indirect, incidental, or consequential damages arising from your use of the App, including but not limited to food-related issues or service interruptions.

  • Our liability is limited to the amount you paid us in the past 3 months.

 

11. Governing Law

  • These Terms are governed by the laws of the State of Utah, USA, without regard to conflict of law principles.

  • Disputes will be resolved in the state or federal courts of Utah.

 

12. Changes to Terms

  • We may update these Terms at any time, with changes effective upon posting in the App.

  • Continued use after changes constitutes acceptance of the updated Terms.

 

13. Contact Us


For questions, contact us at:


CFHMF LLC
app@thenana.app